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Terms of Use

Acceptance of Terms

By accessing or using the Mzansi Fashion website and services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our site. We reserve the right to modify these terms at any time; continued use after changes constitutes acceptance. These terms are governed by the laws of the Republic of South Africa.

Use of the Website

You may use our website for lawful purposes only. You must not use the site to transmit harmful code, attempt unauthorised access, harass others, or violate any applicable law. We grant you a limited, non-exclusive licence to access and use the site for personal, non-commercial use. All content, logos, and designs remain our property or our licensors.

Account and Registration

You may need to register an account to place orders or use certain features. You are responsible for keeping your login details confidential and for all activity under your account. You must provide accurate information and notify us of any unauthorised use. We may suspend or terminate accounts that breach these terms.

Orders and Payment

When you place an order, you make an offer to purchase subject to these terms and our acceptance. We reserve the right to refuse or cancel orders (e.g. pricing errors, stock issues). Payment must be made by the methods we accept; prices are in South African Rand (ZAR) unless stated. We use secure third-party payment processors; we do not store full card details.

Delivery and Risk

Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the address you provided. You are responsible for providing a correct delivery address. If delivery fails due to your error or absence, we may charge again for re-delivery or treat the order as cancelled in line with our returns policy.

Returns and Refunds

Our returns policy is set out on the website and in your order confirmation. Unused items in original condition may be returned within the specified period for a refund or exchange. Refunds are processed to the original payment method. Exclusions may apply (e.g. personalised items). We do not accept returns for items damaged by misuse.

Intellectual Property

All content on this site (text, images, logos, designs, software) is owned by Mzansi Fashion or its licensors and is protected by copyright and trademark laws. You may not copy, modify, distribute, or use our content for commercial purposes without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Mzansi Fashion shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products. Our total liability for any claim shall not exceed the amount you paid for the relevant order. Nothing in these terms excludes liability that cannot be excluded under South African law.

General

If any provision of these terms is found invalid, the remaining provisions remain in effect. Our failure to enforce a right does not waive that right. You may not assign your rights under these terms. We may assign our rights to a related entity or successor. For any queries, contact us at support@mzansifashion.com or via the Contact page.