Privacy Policy
Introduction
Mzansi Fashion (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using Mzansi Fashion, you consent to the practices described in this policy. We comply with the Protection of Personal Information Act (POPIA) and other applicable South African data protection laws.
Information We Collect
We may collect personal information that you provide when you register, place an order, subscribe to our newsletter, contact us, or interact with our site. This may include your name, email address, phone number, delivery address, payment details, and order history. We also collect technical data such as IP address, browser type, and device information when you visit our website.
How We Use Your Information
We use your information to process orders, deliver products, communicate with you about your account and orders, send marketing (where you have agreed), improve our website and services, prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.
Sharing and Disclosure
We may share your information with service providers who assist us with payments, delivery, and IT infrastructure, under strict confidentiality. We may disclose information where required by law or to protect our rights and safety. Your data is processed within South Africa where possible.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or alteration. Payment transactions are processed through secure, PCI-compliant providers. Despite our efforts, no transmission over the internet is completely secure.
Your Rights
Under POPIA you have the right to access, correct, or delete your personal information, object to processing, and lodge a complaint with the Information Regulator. You may update your details in your account or contact us at the details below. You may unsubscribe from marketing at any time.
Cookies and Tracking
We use cookies and similar technologies to improve your experience, remember your preferences, and analyse site traffic. You can manage cookie settings in your browser. Some features may not work correctly if you disable cookies.
Changes and Contact
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. For questions about this policy or your personal information, contact us at support@mzansifashion.com or via our Contact page.