Frequently Asked Questions
We deliver across South Africa. Standard delivery takes 3–7 business days. Express options are available at checkout for major centres. You will receive tracking details once your order ships.
You may return unused items in original condition within 14 days of delivery for a full refund or exchange. Please keep tags attached and use the returns portal in your account or contact our support team.
Currently we ship within South Africa only. We are exploring international shipping for the future. Sign up to our newsletter for updates.
Once your order has shipped, you will receive an email with a tracking link. You can also log into your account and view order status under 'My Orders'.
We accept major credit and debit cards, PayPal, and EFT. All payments are processed securely. Pay with confidence at checkout.
Yes. We work only with authorised brands and suppliers. Every item is genuine and covered by the relevant warranties and guarantees.
If your order has not yet shipped, contact us as soon as possible and we will try to update or cancel it. Once shipped, you can use our returns process after delivery.
We are online only, which helps us keep prices competitive and deliver nationwide. If you need help choosing sizes or styles, our support team is happy to assist.